ABOUT WSQ

  • The Singapore Workforce Skills Qualifications (WSQ) is a national credentialing system. It trains, develops, assesses and recognises individuals for competencies companies are looking for.

    Based on national standards developed by WDA in collaboration with various industries, WSQ comprises industry sectoral frameworks which serve to:

    • ✓ Professionalise the industry, where industry lacked recognised Continuing Education and Training (CET) qualifications.
    • ✓ Enhance labour market flexibility and skills portability in growing industry with high demand of skilled workers and professionals.

    The WSQ system is designed to be practical, accessible and affordable, enabling every individual to take charge of your own career and advancement. It is also a powerful business tool for employers to access and maintain a skilled workforce, thus enhancing their competitive edge and advancing their businesses.

    Key features:

    ✓ An occupational and competency-based system designed to build capabilities of industry.
    ✓ Singular and flexible training modules which can be taken as and when required; or built     up to full qualifications.
    ✓ Assessment and certification are based on ability to demonstrate capabilities required by industry.
    ✓ Accessible to all workers and professionals.
    ✓ Recognise prior learning such as work experience and credentials.
    ✓ Qualifications and certifications are based on Industry-agreed standards.
    ✓ WSQ qualifications are comparable to credentials issued by international and local awarding bodies.

    Information about the Food and Beverage Sector

    Number of jobs (2004): 65,000
    Anticipated number of jobs by 2015: 25,000
    Contribution to GDP (’04): $1.2B
    Industry Skills in Demand: productivity and quality management, and outlet management skills (such as equipment maintenance, food and beverage services, food hygiene skills) *

    Employability Skills In Demand: interpersonal/communication, customer service, problem solving and decision making *
    * Indicative and not exhaustive.

    Service Jobs in Demand   Production Jobs in Demand
    Bartender $1,400 – $1,620   Commis Cook $800 – $1,200
    Barista $1,100 – $1,400   Chef de Partie $1,600 – $3,000
    Waiters/Service Staff $800 – $1,200   Sous Chef $3,000 – $4,000
    Restaurant Manager $1,700 – $2,900   Pastry Chef $3,000 – $4,000
    Sommelier $1,700 - $2,900   Executive Chef $8,000 – $14,000

Available Funding Schemes

  • Skills Development Fund (SDF) - Through the Skills Development Fund (SDF), employers can enjoy grants to support staff training. The funding rate may differ for various courses. SDF is funded through the Skills Development Levy (SDL). (Refer to Table 1 for SDF Funding rate)
  • Employers can apply via the SkillsConnect system (www.skillsconnect.gov.sg) to obtain training assistance for course fees and funding for absentee payroll. The system will automatically apply to the higher funding rates under WTS for eligible older low-wage workers.
  • Employer-based funding is available for two types of training:

    ✓ Certifiable Skills Training - refers to training that leads to national or industry-wide certification.
    ✓ Other Training - refers to training that does not lead to national or industry-wide certification.
  • Table 1: Skill Development Fund (SDF)

 

  • * Professionals, Managers, Executives and Technicians.
    # Funding for other training courses conducted by external training providers is capped at 100% of course fees.

    General Criteria:
  • The general eligibility criteria are listed as follows:
  • ✓ Companies must be registered or incorporated in Singapore
    ✓ Trainees should be fully sponsored by companies for all costs associated with the training
    ✓ Trainees must be employed, and are either Singapore Citizens or Permanent Residents (PR) of Singapore
    ✓ Trainees must achieve at least 75% attendance, and have sat for all examinations if the course leads to certification

    Enhanced Training Support Scheme for SMEs - The enhanced funding is intended for SMEs to encourage them to send their employees for training. The funding rates for pre-approved courses will take effect from 1 July 2012, as shown in Table 2 below.
  • Table 2: Funding rates for pre-approved courses under Enhanced Training Support Scheme with effect from 1 July 2012
  • *PMETs - Professionals, Managers, Executives and Technicians

  • Workfare Training Support (WTS) - WTS encourages low wage workers to upgrade their skills through training. Through this, they are able to improve their employability, upgrade to better jobs and earn more.

    WTS covers training courses offered under the Singapore Workforce Skills Qualifications (WSQ) System, including Employability Skills (ES) training courses. All WSQ courses receive 90% or 95% course fee funding support under WTS. This means that older low-wage worker, or their employers, only need to pay 5% or 10% course fees for all WSQ courses. WTS takes effect from 1 July 2010 and will run for a period of three years.

    WTS comprises three components namely:

    I. Employer Grant
    II. Training Commitment Award (TCA)
    III. Workfare – Skill Up

    The Employer Grant encourages employers to send their low-wage workers for skills training. It is applicable for employer-sponsored training of workers who are Singapore Citizens aged 35 years old and above, earning up to $1,700 per month. (Refer to Table 3)

    Table 3: Workfare Training Support (WTS) - Employer Grant

 

 

 

Under the Workfare Training Support (WTS) scheme, there is also the Workfare Income Supplement (WIS). The Workfare Income Supplement (WIS) recipients are eligible for a $200 Training Commitment Award (TCA) for every two Statement of Attainment (SOA) they obtain for Employability Skills or Workforce Skills Qualification (WSQ) training within a one-year rolling period, starting from 1 July 2010. They are also eligible for an additional $200 training commitment award if they obtain a full WSQ qualification. The total award that a worker can receive ion a year is capped at $400. The TCA will be paid automatically along with the recipients WIS, as long as he/she fulfils the eligibility criteria. Recipients will be notified of their TCA and WIS Payment in March and September through post every year.

WSQ Certificate in Food and Beverage Service

  • Introduction

    The WSQ Certificate in Food and Beverage Service competency program is designed to equip students with the knowledge and application skills in working in the F&B environment and be able to apply them to the workplace.

    Module Content

    The Contents are:

    WSQ Maintain Food and Beverage Service Environment
    WSQ Prepare and Server Coffee & Tea
    WSQ Prepare Non-Alcoholic Beverages
    WSQ Interact With and Serve F&B Guests
    WSQ Follow Food and Beverage Safety and Hygiene Policies and Procedures
    WSQ Prepare for Service (Mise En Place)
    WSQ Provide Safety and Security for Guests

    Delivery Methodology

    A combination of lectures, tutorials, discussions, case studies, role plays and practical exercises.

    Awarding Body

    Singapore Workforce Development Agency

    Course Structure

    To achieve a full qualification in WSQ Certificate in Food & Beverage Service, you need to complete a total of 7 units (5 Core and 2 Electives) and attain at least 12 credits.

    Duration

    Approximately 2.5 months Training and Assessment Program. Classes are conducted based on 8-hour sessions

    Progression Pathway

    WSQ Certificate -> WSQ Higher Certificate -> WSQ Advanced Certificate -> WSQ Diploma

    Entry Requirement

    ✓ Ability to read and interpret simple instructions on familiar topics
    ✓ Ability to write short, simple notes/messages and filling up forms requiring basic personal information
    ✓ Ability to listen and speak simple phrases
    ✓ Ability to calculate simple operation and ability to make changes in calculation
    ✓ Singapore Employability & Skills System Level 4 of literacy and numeracy abilities

    Assessment Method

    ✓ Practical demonstration either in a real or simulated
    ✓ Setting through role play
    ✓ Questions-oral or written
    ✓ Supervisor Feedback (*where applicable)

    Lecturer to Student Ratio

    1:20

    Program Fee

    *Please refer to Course Fee Price Schedule (subject to prevailing 7% GST)

    The fee covers registration fees and learning materials. Through WDA Enhanced Training Support Scheme for SMEs, employers can enjoy training grant up to 90% of course fees for staff training and absentee payroll of 80% of basic hourly salary, capped at $7.50 per hour. (For more information on available funding, please visit: www.wda.gov.sg)

    Application procedure

    Interested applicants are required to contact us to register.

WSQ Advanced Certificate in Food and Beverage Service

  • Introduction

    The WSQ Advanced Certificate in Food and Beverage Service competency program is designed to equip students with the advanced knowledge and application skills in working in the F&B environment and be able to apply them to the workplace.

    Module Content

    The Contents are:

    WSQ Maintain Invetories
    WSQ Conduct Orientation and Training
    WSQ Supervise Staff
    WSQ Supervise Bar Service
    WSQ Implement Loss Prevention

    Delivery Methodology

    A combination of lectures, tutorials, discussions, case studies, role plays and practical exercises.

    Awarding Body

    Singapore Workforce Development Agency

    Course Structure

    To achieve a full qualification in WSQ Advanced Certificate in Food & Beverage Service, you need to complete a total of 9 units (3 Core and 6 Electives) and attain at least 21 credits

    Duration

    Approximately 6 months Training and Assessment Program. Classes are conducted based on 8-hour sessions

    Progression Pathway

    WSQ Certificate -> WSQ Higher Certificate -> WSQ Advanced Certificate -> WSQ Diploma

    Entry Requirement

    ✓ Competency in the Certificate Level knowledge and skills, and/or
    ✓ Two years' work experience at the operations or supervisory level in Food & Beverage Service.

    Assessment Method

    ✓ Practical demonstration either in a real or simulated
    ✓ Setting through role play
    ✓ Questions-oral or written
    ✓ Supervisor Feedback (*where applicable)

    Lecturer to Student Ratio

    1:20

    Program Fee

    *Please refer to Course Fee Price Schedule (subject to prevailing 7% GST)

    The fee covers registration fees and learning materials. Through WDA Enhanced Training Support Scheme for SMEs, employers can enjoy training grant up to 90% of course fees for staff training and absentee payroll of 80% of basic hourly salary, capped at $7.50 per hour. (For more information on available funding, please visit: www.wda.gov.sg)

    Application procedure

    Interested applicants are required to contact us to register.

Website Last Updated: 14 Jan 2013, 19:30 HRS

 

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